Technical assistance and expert counselling

On a daily basis, our customers turn to us with questions, regarding the flexible packaging production processes. We are doing our best to offer as much useful information as possible on our web page, however, sometimes it is easier to simply have a conversation with one of our experts. For expert advice and technical support, you can reach us via phone or e-mail. Our certified re-sellers will be happy to answer some of the questions you may have.

If we're not able to fix the problem via phone or e-mail, we are always happy to visit you at your headquarters. However, it is useful in such cases to supply us with as much information as you can regarding the specifics of your problem beforehand.

Expert advice and technical assistance regarding the flexible packaging production process is only a part of our comprehensive customer support services, which include all processes, linked to label and flexible packaging supply for your business.

Our technical assistance services include expert counselling on various issues:

  • planning and design of the packaging to meet the requirements of your product;
  • choice of substrates, laminate or. appropriate layer compositions depending on the selected packaging machine;
  • means of protection of the product against various external factors (environmental conditions, e.g.);
  • preferable production technology according to estimated quantities and variations of the flexible packaging;
  • production technology according to welding/sealing method and type of closing.